Visitor FAQs

A. MACH is primarily targeted at those within the manufacturing sector, but it is open to the public and anyone is welcome to attend. There are, however, certain age restrictions which are detailed further down this page. Once visitor registration is live, you will be able to access this via the Home page of this website.

We also have an organised Education and Development visitor programme, with companies hosting school and college visits. At MACH 2018 we hosted over 3,000 students on this programme! Places are limited so register your interest early with Laura Pickering, lpickering@mta.org.uk. 

A. Pre-registration for MACH 2020 will be made available during 2019.  Once registration is live, a link will appear on the home page of this website, which you will be able to click to access the registration form. Your registration will gain you access to MACH 2020, as well as all co-located shows. 

A. You will receive your visitor badge via post approximately 2 weeks before the show, together with the Show Guide to help you plan your time at the exhibition. Further information to help you plan your visit is available on the website.

A. Your MACH 2020 badge allows you free entry to all areas of MACH 2020, as well as to all co-located shows.

A. Forgetting you badge is not a problem, you will simply need to go to the registration desks located within the Atrium and enter your details to print a replacement.

A. Yes, however if you have not pre-registered you will need to do so at the registration desks outside the Halls. Please note that during peak times, these desks can get quite busy, so we would highly recommend online registration wherever possible. 

A. The Halls open to visitors from 9.00am each day. Please refer to the ' Plan Your Visit' page for full details on how to get to the NEC, Birmingham.

A. 'You Are Here' boards are located at each of the entrance information points, as well as at various points around the Halls. Large banners will also be hung above specific areas, zones and pavilions in order to assist with navigation.  If you pre-register for MACH 2020, you will receive a Show Guide along with your badge which you can use to plan your visit before attending the show. Its compact size means it’s easy for you to bring along and use on-site to guide you around the halls. You can also find live floor plans on the MACH website under the 'Exhibit' tab at the top of this page.

A. Yes, cloakrooms are situated adjacent to the hall entrances and are open daily until twenty minutes after the close of the exhibition.

A. Yes, children between 11 and 16 should be accompanied by an adult and should register as a student on the Student Registration form on the website. If you want to bring a child under the age of 11 to MACH 2020, you will need to register them with the Organisers' Office in Hall 19 upon arrival. 

A. Yes, student tours can be arranged via the Education and Development Zone. Please contact Laura Pickering to find out more, lpickering@mta.org.uk 

Cafés serving light snacks and refreshments can be found within the halls alongside numerous bars, restaurants and seating areas offering anything from a quick drink to a more substantial meal.

A. Full banking facilities are available at the Natwest Bank located in the Piazza outside Hall 4.  Cashpoints are located adjacent to Hall 6, as well as opposite to this in the Atrium and opposite Hall 17/18.

A. Check out the 'Plan Your Visit' section for details of accommodation and Visit Birmingham for information about the local area.

All levels of The NEC are accessible to wheelchair users, via ramps or lifts. The Piazza and Atrium main entrances have automatic doors.  The NEC has wheelchairs available for hire, please telephone +44 (0) 1353 653 752 to book in advance. 

Please visit the NEC website for additional information.

A. Please refer to www.gov.uk/government/organisations/uk-visas-and-immigration for full information on how to obtain a visa to visit the UK.

We can only issue an invitation letter once you have registered as a visitor for the show, and proof of registration will be required. Please see the 'Plan Your Visit' page to send your request.

A. Please contact the relevant person from the list below.

General Enquiries:
Nicola Harrison, Commercial Projects Manager - nharrison@mta.org.uk

PR & Media Enquiries:
Tom Lane, PR & Communications Executive  - tlane@mta.org.uk

Alternatively, you can reach the whole team at mach@mta.org.uk or by phone on: + 44 (0) 20 7298 6400.