Visitor FAQs
Q. Who can attend MACH 2012?
Q. How can I pre-register for the show?
Q. When will I receive my badge?
Q. Where does my badge allow me access to?
Q. What if I have forgotten my badge when I arrive at the show?
Q. Can I register on-site?
Q. What time do the doors open?
Q. How do I find my way around the show once I have arrived?
Q. Is there a cloakroom for bags and coats?
Q. Can I bring children?
Q. I am a student, am I able to attend the event?
Q. Where can I eat?
Q. Is there a cashpoint?
Q. Where can I find information about accommodation and where to go in the evening?
Q. Are there disabled facilities at the NEC?
Q. I require an invitation letter to assist with my visa application. How do I apply?
Q. My question has not been answered. Who shall I contact for more information?
Q. Who can attend MACH 2012?
A. MACH is targeted to those within the manufacturing sector but it is open to all the public and anyone is welcome to attend. To register to attend please click the link.
Q. How can I pre-register for the show?
A. Pre-registration for MACH 2012 will be available during 2011. You will be able to click on the link from the home page of the site or in the Visitors Section. You are only required to register once to enter MACH 2012 plus all other co-located shows.
Q. When will I receive my badge?
A. You will receive your badge approximately 2 weeks before the show together with the Show Preview to help your plan your time at the event.
Q. Where does my badge allow me access to?
A. Your MACH 2012 badge allows you free entry to all the shows co-located with MACH 2012.
Q. What if I have forgotten my badge when I arrive at the show?
A. Just go to the registration desks and give the staff your name, they will locate your details on the computer and issue you with a new badge.
Q. Can I register on-site?
A. Yes, but if you have not pre-registered you will have to complete a registration form at the entrance.
Q. What time do the doors open?
A. The halls open for visitors at 9.30am everyday. Please refer to the Travel and Accommodation page for full details of show opening hours and how to get to the NEC, Birmingham.
Q. How do I find my way around the show once I have arrived?
A. You Are Here boards are located at each of the registration entrances and all halls have large banners illustrating the hall layout. If you pre-registered for MACH 2012 you can use the Show Preview sent with your badge to plan your visit before the show and it’s compact size means it’s easy to use on-site to guide you around the halls.
Q. Is there a cloakroom for bags and coats?
A. Cloakrooms are situated adjacent to the hall entrances and are open daily until twenty minutes after the close of the exhibition.
Q. Can I bring children?
A. Children under 14 are not permitted to enter the show. Children between the ages of 14-16 must be accompanied by and adult and a disclaimer form must be completed before entering the halls. Proof of a child’s age may be required. Alternatively contact the Exhibition Department at the MTA to request a form in advance on tel: 020 7298 6400.
Q. Where can I eat?
Themed cafés serving light snacks and refreshments can be found within the halls alongside numerous bars, restaurants and seating areas offering anything from a quick drink to a more substantial meal.
Q. Is there a cashpoint?
A. Full banking facilities are available at the Natwest Bank located in the Piazza outside Hall 4. Cashpoints are located adjacent to Hall 1 and in the Atrium, opposite Hall 8 and next to Hall 9.
Q. Where can I find information about accommodation and where to go in the evening?
A. Check out the Plan Your Visit section for details of accommodation and how to get to the NEC.
Q. Are there disabled facilities at the NEC?
All levels of The NEC are accessible to wheelchair users, via ramps or lifts. The Piazza and Atrium main entrances have automatic doors. The NEC has wheelchairs available for hire, please telephone +44 (0) 121 780 4141 to book in advance.
Q. I require an invitation letter to assist with my visa application. How do I apply?
A. Please refer to www.ukvisas.gov.uk for full information on how to obtain a visa to visit the UK. We can only issue an invitation letter once you have registered for the show, and proof of registration will be required. For your invitation letter please contact nharrison@mta.org.uk.
Q. My question has not been answered. Who shall I contact for more information?
A. Please contact the relevant person from the list below.
Graham Dewhurst, Director General, gdewhurst@mta.org.uk
Adrian Sell, Sales Manager, asell@mta.org.uk
Nicola Harrison, Events Coordinator, nharrison@mta.org.uk
Alternatively, you can reach the whole team at mach@mta.org.uk
or by phone on: + 44 (0) 20 7298 6400.
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